Bracknell & Wokingham College

You will learn what it means to support an organisation's objectives and values, and give excellent customer service to represent a business in the right way. You'll need to be able to communicate with all sorts of people and have a clear and up-to-date knowledge of your company's products and services.

Good customer service is key to the success of any business or organisation. The highly transferable skills can be applied to hundreds of job roles across many different sectors including retail, financial services, hospitality and sport and recreation.